Managing users

the managing users page ( https //portal factry cloud/users ) controls role based access within the factry portal user roles & permissions permission viewer manager admin view installations ✓ ✓ ✓ view alerts ✓ ✓ ✓ view users ✓ ✓ ✓ access downloads ✓ ✓ ✓ acknowledge alerts ✓ ✓ create alerts ✓ ✓ manage silences ✓ ✓ manage users ✓ manage notification channels ✓ view licenses / license tokens ✓ manage contact person & location per installation ✓ role summary viewer – read only access manager – operational alert management admin – full administrative control best practices assign the lowest role necessary for a user to perform their tasks review user access regularly to ensure permissions remain aligned with responsibilities